Please try again shortly. Message 39 of Fortunately I had a mirror image backup. At home and other workplaces, as soon as I turn my computer on it pops up on the printer screen and I can scan right to it. After more hours and a broken promise to return my call, HP tells me it is a Vista problem and I am now waiting for a supervisor to return the call. Not sure which drivers to choose? If you have a question create a new topic by clicking here and select the appropriate board.

Uploader: Kagazilkree
Date Added: 1 July 2017
File Size: 34.55 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 8736
Price: Free* [*Free Regsitration Required]

HP could not sink much lower on my list. Javascript is disabled in this browser. After clicking the scan icon, the 6500aa program opening indicator runs a little and evaporates. Diagnostics show failure to pass the WIA test.

How to Enable Scan Options In HP Officejet A Plus Printer

I don’t see my operating system. The printer seems to keep connection with the wire less network just fine, regardless of that is done with the various components. Message 37 of It greatly cripples the usefulness of a Scan to Bp option if you have to go back to the computer first, which may be far away. This feature work nicely out of the box. The serial number provided does not match the previously selected product.


Modify your browser’s settings to allow Javascript to execute. Asia Pacific and Oceania.

I have the same question Choose a different product. Please try again shortly.

I may be forced to always scan to external media and then copy the files to my computer. Try to download the patch at www.

How to Enable Scan Options In HP Officejet 6500A Plus Printer

How does HP install software and gather data? The printer error says that No comouter detected.

Yes the HP techs have been useless and have wasted a lot of my time. Information and links in this thread may no longer be available or relevant. Please return to the product information page and verify the numbers provided or try again later. Message 32 of Everyone I have talked to using this operating system had the officejdt problem.

Solved: Activate Scan to Computer? Officejet A Plus – Page 4 – HP Support Community –

I wrote a simple program to find out what those arguments are. Any warranty support needed would be completed by the third party that sold the product. Good luck running the officdjet steps, and thanks for posting with HP Forums.


This is obviously annoying, and too much to ask an average user to do. Product sold by third party: We are unable to determine your warranty status for the product and serial number provided.

HP Officejet 6500A Plus e-All-in-One Printer – E710n How to

If you want to scan a document from the scanner to your computer over the network, you must first “Activate Scan To Computer” on the computer.

Unable to determine warranty status. Learn more about HP’s privacy policy. Andre Da Costa Replied on April 28, Message 3 acan The HP scan doesn’t work at all.